Top Questions

In-person: Visit one of our four Chandler Library locations and show a photo ID with proof of current address. If your photo ID does not show your current address, please bring a second piece of identification, in print or online, showing your name and current address, such as a check, current bill or statement, voters registration card, postmarked mail, hunting, or fishing license, or any other official document. 

Online: If you're a Maricopa County resident, you can fill out the form for an ecard. The ecard service will search public records to verify your name and current address.* Ecard users can access online resources, opens a new window including ebooks, opens a new window. If you want to upgrade to a physical card and check out physical books, you may visit one of our four Chandler Library locations and show a photo ID.
* If the ecard service is unable to verify your name and current address, just visit us in person with a photo ID with proof of current address, and we can get you a card.

Under 18: If you're age 13 to 17 and you can show a photo ID and proof of current address, you can get a library card. If you don't have an ID and/or proof of address, a parent can show proof of current address for you.
Under 13: If you're under 13, come in with a parent who can show a photo ID with proof of current address.

Outside of Maricopa County: If your current address is outside Maricopa County, you can get a library card for a $40.00 annual fee, by showing a photo ID and proof of current address. If you work or go to school in the city of Chandler, the fee will be waived. Please also show proof of Chandler employment or school enrollment such as a school or business ID, school schedule, or pay stub.

Residents of the Gila River Indian Community in Pinal County that provide photo identification and proof of residency are eligible for a free library card.

Need help? Call 480-782-2800, email us or visit your favorite library location.

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Yes, the reservation system will only work with a valid full-access Chandler library card. Online cards (eCards) cannot be used to reserve rooms and the cardholder must be the person using the room.

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All items have a checkout period of three weeks except:

  • DVDs – one week
  • Ebooks - two weeks
  • Interlibrary Loan (ILL) materials – checkout determined by ILL Coordinator
  • Equipment for in-house use – two hours

Checkout limits on material:

  • Total items (except ebooks) – 100 items checked out at any given time, including any DVDs
  • Ebooks – 10 checked out at any given time

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You can place a hold on any item that is checked out or at a different location. You may have up to twenty-five holds at any one time.

  1. Find the book you want.
  2. Click the Place Hold button.
  3. Log in to your account with your library card number or username** and 4-digit PIN.
  4. Choose the library location where you wish to pick up the item.

Going out of town? You can pause your hold by logging in to your account, then go to the On Hold list and choose Pause hold.

** If this is your first time logging in to your account on Bibliocommons, you'll need to create a username. Use your library card number and PIN, then choose your own alpha or alphanumeric username. Going forward, you can use either your username or library card number, with your PIN, to log in.

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  • PDF or XPS
  • Microsoft Office documents (Word, Excel, PowerPoint)
  • most image formats (JPG, PNG, BMP, GIF, etc.)

If your document is a different format, try exporting it as PDF and send this as an attachment.

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