Holds Locker FAQs

  • General Questions

    The Holds Locker is a self-service locker system that allows patrons to check out items they have placed on hold in a convenient, contact free method, with access outside of regular library hours.

    We currently have one holds locker at the Tumbleweed Recreation Center.

    We currently have one holds locker at the Tumbleweed Recreation Center*

    745 E Germann Rd, Chandler, AZ 85286

    *Tumbleweed staff do not have answers to Holds Locker questions. Call 480-782-2800 if you need assistance.

    You can access the Holds Locker at TRC 

    Monday - Friday 5:00 a.m. – 10:30 p.m.

    Saturday & Sunday 6:00 a.m. – 10:30 p.m.

    Yes, you need a full-access library card to place holds and use the locker

    You may place holds on all circulating items by searching the online catalog and selecting the green Place hold button next to the item. You will need to select Locker at TRC as your pick-up location under My Settings when logged-in to your account.

    Once your hold is available for pick up, you will be notified. Please check that your preferred contact information is current in your account under My Settings.

    Once the system hold notification has been sent, you have 3 days to pick up your holds.

    No. All items held in your locker will be checked out to you. If you no longer need an item, please return it in the book return near the Holds Locker or to one of our four Chandler Library Locations.

    Check that you’re entering the correct library card number. If your holds locker still won’t open, call us at 480-782-2800 during Call Center hours:

    • Monday, Tuesday & Wednesday: 9:00 a.m. – 7:45 p.m.
    • Thursday, Friday & Saturday: 9:00 a.m. – 4:45 p.m.
    • Sunday: 1:00 p.m. – 4:45 p.m.