Technology FAQs

  • Printing, Copying, Scanning & Faxing

    Your phone's share menu will likely be the quickest and easiest way to send files.  Open the file you'd like to print and tap the share menu, then select the email option.

    Images are automatically rotated and scaled to fill as much of the page as possible.  If special formatting is needed, a PDF or Word file should be used instead.

    • PDF or XPS
    • Microsoft Office documents (Word, Excel, PowerPoint)
    • most image formats (JPG, PNG, BMP, GIF, etc.)

    If your document is a different format, try exporting it as PDF and send this as an attachment.

    You can attach the same file multiple times if you need multiple copies. 

    Color prints are 25 cents per page and grayscale prints are 10 cents per page.

    Printing is available from any public computer and costs 10¢ per page for black & white and 25¢ per page for color.  Our printers use laser technology which provides high-quality prints but is not ideal for printing photos.

  • Library Computers

    Yes, a library card is required to log in to one of the library computers. Users who are not eligible for a free library card can request a guest computer pass at the customer service desk. Guest passes are limited to one per day, 60 minutes.

    The software on computers available for public use includes:

    • Windows 10 Professional
    • Microsoft Edge (web browser)
    • Microsoft Word 2016
    • Microsoft Excel 2016
    • Microsoft Publisher 2016
    • Microsoft PowerPoint 2016
    • VLC Media Player
    • Notepad
    • Paint
    • Magnifier
    • Snipping Tool
    • Narrator
    • Speech Recognition

    Use your library card number and PIN to sign onto a computer, or ask at the Information Desk about a one-hour guest pass. Computers are available for use in 60-minute time blocks during library open hours on a first-come, first-served basis. Time will be automatically extended if no one is waiting to use a computer (except guest passes). Time may not be extendable within 25 minutes of closing time.

  • Internet & Wi-Fi

    The library provides free access to internet computers for all ages. These computers comply with the internet safety requirements outlined in the Children's Internet Protection Act (CIPA).  Please be aware that no filtering system is infallible and the library does not assume any responsibility for the accuracy of its internet filters.

    We are always willing to work in partnership with you to help guide your child in the safe use of the internet. Library staff can direct you to child-appropriate websites and help you find resources with tips for parents and children on how to surf the web safely. Please remember that ultimately, you are responsible for your child's use of the internet in the library.

    Yes! Each library offers Wi-Fi, free of charge, for internet use on personal devices from 5 a.m. to 10:30 p.m. daily. The network name is "Chandler Public Library" and there is no password needed to connect.