Cox	NetZero
Gmail	Outlook and Outlook Express
Hotmail	Yahoo
Mac OSX

Here's how to add the library to your contacts list in different email services.  This will prevent our emails (holds and overdue notification) to you from being sent to the bulk/trash/spam folder.  

Cox AND Home

1. Log into your COX email account using your internet browser. 
2. Click on the 'Settings' button Click on the ' Allow and Block Messages" link.
3. You have 2 choices: Do not use advanced block sender and domains functionality.
4. Activate advanced blocking features.

If option # 1 is selected, you should receive our emails with no problem

If option #2 is selected, do the following: In the 'Exceptions' enter the following addresses: ci.chandler.az.us chandlerlibrary.org chandleraz.gov

You can also define a "Filter" to allow or place Chandler Public Library emails in to your inbox or a special folder if you desire. Instructions are located in the 'Message Filter' area.

Gmail

Once you've logged into Gmail, you simply go to your Contacts List in the menu at left, and add the email address you do not want marked as spam. From Google's Help Center:

How do I prevent mail from being marked as spam?

Make sure you've added your friends' email addresses to your Contacts list. Gmail always delivers messages from your contacts.

Hotmail

There are 2 ways to ensure you receive library notices:

1. Login to your Hotmail account.  
2. Click on 'Options' on Top Right of screen. 
3. Click on 'Junk E-Mail Protection' on left side of the screen. 
4. Click on 'Safe List' on left side of the screen.
5. Type ci.chandler.az.us in the 'Add' box.
6. Click Add Type chandlerlibrary.org in the 'Add' box.
7. Click 'Add.'
8. Click Add Type chandleraz.gov in the 'Add' box.
9. Click 'Add.'

OR

1. Click on 'Contacts.'
2. Click on 'New' on left of screen.
3. Fill out information to include the ci.chandler.az.us as one contact and chandlerlibrary.org as another, and chandleraz.gov as a third.
4. Click 'Save' at top left of screen for each entry.

Mac OSX Mail Program

In the standard Mac OSX "Mail" program (that comes with every Mac), click on "Mail" on the top menu bar, then on "Preferences," and then on "Junk Mail," and you'll see the following:

(checkbox) Enable Junk Mail filtering

When Junk Mail arrives: 

• (checkbutton) Leave it in my Inbox, but indicate it is Junk Mail (Training) 
• (checkbutton) Move it to the Junk mailbox (Automatic)

The following types of messages are exempt from junk filtering: 

• (checkbox) Sender of message is in my Address Book 
• (checkbox) Sender of message is in my Previous Recipients 
• (checkbox) Message is addressed using my full name
• (checkbox) Trust Junk Mail headers set by your Internet Service Provider

NetZero.com and NetZero.net

1. Login to your NetZero webmail account.
2. GO to the 'Settings, Email Features' link at the top right of the page.
3. Under the Filtering Column, go to the 'Do Not Block' Link and click it.
4. In the 'Add Address to Do Not Block List' box, type sirsi@ci.chandler.az.us, sirsi@chandleraz.gov,  infodesk@chandlerlibrary.org and click add.

Outlook and Outlook Express
Outlook and Outlook Express are mail programs that rely on the settings of your provider to obtain your emails. If you use these programs, you must set up your email through your provider to allow library notices to reach you. Please look at your specific provider on this page to get theses settings. If your provider is not listed, please contact them directly and ask how to add ci.chandler.az.us, chandleraz.gov and chandlerlibrary.org to your allowed email senders list.

Yahoo

1. Log in to Yahoo Mail.
2. Click 'Addresses.'
3. Click 'Add contact.'
4. Fill out information to include the ci.chandler.az.us as a contact.
5. Click 'Save and add another.'
6. Fill out information to include chandleraz.gov as a contact.
7. Click 'Save and add another.'
8. Fill out information to include chandlerlibrary.org as a contact.
9. Click 'Save.'